Troubleshooting

When attempting to run the Dymo Rhino Connect Software you get the message "fatal error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt"

Dymo Labelwriter Label Software Freezes at startup in Windows 8 - This is a known problem, here is the 2 minute fix.

If you get any kind of error that says "Exception has been thrown by the target of an invocation" then the issue is likely a problem with the .NET framework installed on your PC.

There is a "known issue" where the software will freeze on startup with Windows 10 - here is the simple fix!

I just can’t seem to get my font size to print bigger than 12. It says we should have 6 different font sizes and that 9mm tape settings should go up to at least 20 however this prints on 12. We need these for name badges so 12 is way to small.

12th May 2015: We've been made aware of some customers having problems with cards issues by Barclays. Specifically, during the payment phase where the payment screen redirects to Barclays to perform the 3D authentication checks (VerifiedforVisa / Mastercard SecureCode) they get the following error...

Follow these instructions to perform a factory reset on a LabelManager 160 label printer

Normal Dymo Labelwriter 11355 Labels are supplied on the roll with the main label on the left (when facing the printer from the front) with a piece of waste label on the right.

However, Dymo produced a faulty batch of these labels where the die tooling was installed the wrong way round. This means that the waste part of the label is on the left with the label on the right.

The regular cleaning cards used to be available to purchase, but have since been discontinued so are no longer available, and the 4XL cleaning cards were never available separately. So what do you do if you can't find the cleaning card? Well, here are Dymo's instructions on how to create your own!