Troubleshooting

Please find below the manufacturers instructions for removing a jammed D1 tape from a LabelPoint or LabelManager label maker:

How to fix a cutter jam on a Rhino 6000.

If you are experiencing "wonky text", the label moving about, and the printer reporting out of paper when there are still plenty of labels loaded then the cause is incorrect loading of the labels...

Too many labels come out of the LabelWriter when trying to print...

If you've managed to get a label jammed in your Labelwriter then here are some very useful step by step instructions from Dymo on how to remove it.

If your Labelwriter prints one or more blank labels before / after / in between correctly printed labels, or the labels to not align correctly (printing starts or stops in the middle of a label) then you first need to isolate the cause of the problem

The error message:"Cannot find ***\unidrv.dll" is displayed when installing the LabelWriter Software. (D050003)...

The Error "C:\Documents and Settings\All Users\Documents is not accessable. Access denied" is displayed, when installing DLS 7.x (D050018)

We have taken this up with Dymo and they don't see this poor quality of print as a fault...

LWSupport is a utility for helping with technical issue surrounding the installation of the Dymo Label Software* that comes with LabelWriter printers, and has two main uses...